CM launches citizen-service portal to address public grievances

  • Portal developed by threeA�Guntur students

HYDERABAD: Chief Minister Chandrababu Naidu on Tuesday launched, an online grievance portal designed by three B.Tech students from Guntur district. is the brainchild of Alapati Krishna Lavanya Kumar and Peesapati Harish. The portal provides a platform for people to report, seek or suggest solutions to social issues.

The portal has been designed on lines of popular social media concept of posting and sharing content. Chat option, similar to Facebook chat, has also been incorporated. On this website, one can also attach evidence/proofs, while posting their complaints/ issues.

The online portal is an open platform where users can identify issues raised by people in their locality. This will enable collective participation among locals to address a common issue. Users can post their grievances on issues ranging from electricity to agriculture, social security, sewage, water supply, dowry, child labour and corruption.

The portal enables the local administration to zero-in the issues using their pin-code. This medium can also be put to good use to create awareness among people on initiatives like Swachh Bharat.

Those who do not have access to Internet can call on 08645 a�� 275348 to report their complaint.

Lauding the youngsters for their impeccable work, Naidu reflected on the need for youngsters to come up with such innovative ideas to ease citizen services in A�the state. (NSS)

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